Billing Terms & Conditions

These Billing Terms & Conditions explain how payments, charges, and billing processes work when you shop at Sierralo. By placing an order on our website, you agree to the terms outlined below.

🛍️ Accepted Payment Methods

We accept secure online payments through major payment methods, including:

  • Credit cards (Visa, MasterCard, American Express)
  • Debit cards
  • Other secure third-party payment processors

All transactions are encrypted and processed through secure payment gateways.

💰 Pricing

  • All prices are listed in USD (United States Dollars).
  • Prices are subject to change without prior notice.
  • The final price displayed at checkout is the amount charged.

📦 Order Confirmation

Once your payment is successfully processed:

  • You will receive an order confirmation email
  • This email includes your order details and receipt

If you do not receive a confirmation, please contact our support team.

⚠️ Billing Accuracy

You agree to provide accurate and complete billing information, including:

  • Full name
  • Billing address
  • Payment details

We reserve the right to cancel or refuse any order if billing information is incorrect or suspicious.

🔒 Payment Security

All payments are processed through secure third-party payment providers.
Sierralo does not store full credit card information on our servers.

🚫 Unauthorized Transactions

If you suspect any unauthorized charge on your account, please contact your bank or payment provider immediately and notify us as well.

🔄 Refunds and Adjustments

Refunds are handled according to our Return & Refund Policy:

  • Approved refunds are issued to the original payment method
  • Processing time: 5–10 business days

📞 Contact Information

If you have any billing questions or concerns, please contact us: