Privacy policy

🔐 Privacy Policy

At Sierralo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

📊 Information We Collect

When you use our website, we may collect the following information:

  • Full name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (processed securely via third-party payment providers)
  • Order history and purchase details
  • Device and browser information (for website improvement and analytics)

🎯 How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide order updates and tracking information
  • Offer customer support
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations

🔄 Sharing of Information

We do not sell, rent, or trade your personal information.

We may share limited data only with trusted third parties when necessary, such as:

  • Payment processors
  • Shipping carriers
  • Website hosting and analytics providers

These partners are required to protect your information and use it only for service-related purposes.

🍪 Cookies

Our website uses cookies to:

  • Improve user experience
  • Remember preferences
  • Analyze website traffic

You can disable cookies in your browser settings, but some features may not function properly.

🔒 Data Security

We use secure systems and industry-standard measures to protect your personal data. However, no online transmission is 100% secure, so we cannot guarantee absolute security.

👤 Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal obligations)

To exercise your rights, contact us below.

📦 Third-Party Services

We may use third-party services for:

  • Payment processing
  • Shipping and delivery
  • Website analytics

These services operate under their own privacy policies.

📅 Data Retention

We retain your information only as long as necessary to fulfill orders, comply with legal requirements, and improve our services.

📞 Contact Us

If you have any questions about this Privacy Policy, please contact us: