Shipping policy

🚚 Shipping Policy

At Sierralo, we are committed to delivering your order quickly, safely, and reliably. Please review our shipping policy below for full details.

📦 Order Processing Time

  • All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
  • Orders placed after business hours or on weekends will begin processing the next business day.
  • You will receive a confirmation email once your order has been shipped.

🚚 Shipping Time

  • Standard Shipping: 5–8 business days after processing
  • Delivery times may vary depending on your location and carrier delays

💰 Shipping Cost

  • We offer FREE SHIPPING on all orders
  • No hidden fees or additional charges at checkout

📍 Shipping Locations

We currently ship within the United States.
Additional regions may be added in the future.

📦 Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery status in real time.

⚠️ Delays

Occasionally, delays may occur due to:

  • High order volume
  • Weather conditions
  • Carrier delays
  • Public holidays

We appreciate your patience in such cases.

📭 Lost or Missing Packages

If your package is delayed or appears missing:

  • Please contact the carrier first using your tracking number
  • If the issue is not resolved, contact our support team for assistance

We will work with you to resolve the issue as quickly as possible.

📞 Contact Information

If you have any questions about shipping, please contact us: